Central Perk
Friends London logo


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One of the most iconic TV shows ever created and a symbol of 90’s culture, Friends is more than just a comedy series to millions of people – it’s a treasured reminder of a time in their lives and a part of their own history. Mance Communications were entrusted with this incredibly valuable asset and asked to present it in the best manner possible to both established fans and enthusiastic newbies. The opening of the London iteration represented the largest project so far for Mance Communications and The Friends Experience



Mance Communications had already worked with the Friends Experience on the Birmingham and Dublin sites and although the entire operation has travelled to multiple destinations, both in the UK and abroad each one offers their own challenges and audience potentialities. London represented a scale up in terms of venue and numbers, and Mance was required to evaluate an approach appropriate to the interest that had already been generated by this much anticipated and eagerly awaited event. Local knowledge and experience became an important part of the process.


Extending outreach to press and social influencers beyond the obvious fanbases meant that Mance Communications drew on their extensive connections and experience in immersive and experience-driven events to give Friends The Experience the very best chance of reaching as many potential visitors across all age groups and demographics as possible

  • 265 million audience reach
  • 28 pieces of coverage in first week
  • Almost 1 million views in first week
  • Features in both mainstream and specialist press


  • The Sun
  • London on the Inside
  • Time Out
  • Country and Townhouse
  • Variety
  • Evening Standard
  • Secret London
  • Radio Times
Friends kitchen
Monicas door